My father and I have spend hours trying to force the 'pins', which are too big, into holes which were too small. We needed to sand down the pins, whilst also trying to widen the holes with a drill bit to stand any chance of making the model work. Frustrating experience, not as advertised.
Administrator
Hi Jill,
Thank you for your message.
Please contact our Customer Service Department at customerservice@ugearsmodels.com. They will get back to you within 48 hours with help in your question.
Best regards,
The Ugears Team
Eric
26.02.2021
Model " Pneuametic Enginee.
Nice model, but production is bad.
The dimension of the holes and the pins is very bad. Therfore you have to use too much force so the pins are broken. A right connection between cylinder and wheels is not possible.
Administrator
Hi Eric,
Please contact our Customer Service Department at customerservice@ugearsmodels.com. They will get back to you within 48 hours.
Best regards,
The Ugears Team
Pete
19.12.2020
This was my first time with a Ugears kit but it certainly won't be the last. This little, working engine was a delight to build and it works very well indeed. Very well designed with lovely clear instructions. Thank You.
Dima Kurilo
13.05.2017
Easy to assemble, a lot of fun!
Administrator
Hi Dima,
the old school matters:)
Also, please have a look at our new models (Hurdy-Gurdy, U-9 Grand Prix Car, Robot Factory on our store on Indiegogo:
https://www.indiegogo.com/projects/ugears-self-propelled-mechanical-wooden-models-car
Feel free to contact us for any support.
Have a nice day,
--
UGEARS Team
website: ugearsmodels.com
email: myugears@gmail.com
Owen
19.05.2016
How do I buy one? Please tell me in another review.
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