Delivery and Payments

We accept payments by:

Delivery lead time: All orders are shipped within 1 business day after the payment. Orders are shipped from the logistics center in Latvia EU, so all indicated timelines relate to EET time zone

Once you've placed an order, you will receive an email confirmation of your order details, as well as tracking information. In case you don’t receive an e-mail after successful payment please contact us: onlinestore@ugearsmodels.com

Delivery services we use:

USA, UK and EU - FedEx

Other countries - DHL

Please be aware:

Orders placed on weekends or public holidays will be processed the following business day (EET).
Shipping times may vary depending on national holidays or other circumstances beyond the control of Ugears.
We do not ship orders to P.O. (post office) boxes. To ensure timely delivery, please provide a physical street address.

Shipping and delivery terms:

USA

Delivery time: Up to 5 business days after shipment date

Free shipping for orders over USD 50.00

Shipping costs on orders up to USD 50.00 - USD 15.00.

Delivery time: Up to 4 business days after shipment date

Free shipping for orders over GBP 43.00

Shipping costs on orders up to GBP 25.00 - GBP 15.00

Shipping costs on orders of GBP 25.00-43.00 - GBP 10.00.

EU countries

Delivery time: Up to 3 business days after shipment date

Free shipping for orders over EUR 49.00

Shipping costs on orders up to EUR 30.00 - EUR 15.00

Shipping costs on orders of EUR 30.00-49.00 - EUR 10.00.

All other countries

Minimum order – EUR 25.00

Delivery time: 5-10 business days depending on destination country

Free shipping for orders over EUR 70.00

Shipping costs on orders up to EUR 70.00 - EUR 20.00

Customs Duties for non-EU member countries

Please, be informed that items delivered outside of EU member countries might be subject to import duties and taxes charged on arrival to the destination country. The Seller bears no responsibility for any such duties and taxes as well as any additional costs that might arise and be payable by the Buyer.

Since the amount of such extra duties is determined by the country of destination and may be different for every order, we are unable to calculate it. Please, contact your local customs authorities for details before placing your order.

Please, bear in mind that it is your responsibility to make sure the item you wish to order corresponds with local import laws and regulations.

Prices of goods on Ugears web-site www.ugearsmodels.com do not include taxes.